Your Questions, Answered

  • Your comfort and privacy are our priority. The salon is a fully private, ladies-only space designed to provide a safe, secure, and discreet environment. Created with privacy in mind, this is a space where you can truly relax and feel completely at ease, away from the outside world. There are no male staff or visitors at any time, ensuring a consistently comfortable and uninterrupted experience.

  • We welcome both appointments and walk-ins where availability allows. To maintain a private and secure environment for all clients, entry is via doorbell so we can manage who enters the space at all times. Once inside, a comfortable waiting area is available. We look forward to welcoming you and ensuring your visit feels relaxed, seamless, and respectful of your privacy.

  • The salon is conveniently located with on-street parking available in the surrounding areas, including both metered and free options where applicable ( Sundays). There are also excellent transport links nearby, including Putney Bridge Underground station and local bus routes, making the salon easily accessible. Full address details will be provided upon booking to maintain client privacy.

  • Appointments can be booked online, with a deposit required to secure your slot. The remaining balance can be paid on the day using the accepted payment methods. If you need to reschedule, please provide sufficient notice in line with our policy.

  • This is a one-to-one, relaxed environment designed for your comfort. Whether you prefer a quiet appointment or a more social experience, the space is tailored to help you feel comfortable, respected, and looked after.

  • To maintain a private environment for all clients, we kindly ask that you attend your appointment alone unless otherwise agreed in advance. This helps us ensure a comfortable and uninterrupted experience for everyone.

Salon Guidelines

To maintain a calm, private, and comfortable environment for all clients, we kindly ask that the following guidelines are respected:

  • The salon operates a no guest policy. Please attend your appointment alone unless agreed in advance.

  • A minimum of 48 hours’ notice is required for any cancellations or rescheduling. Changes made outside of this timeframe will result in the loss of your deposit.

  • Please arrive on time for your appointment. Late arrivals may result in reduced service time or the need to reschedule.

  • To preserve a calm and tranquil atmosphere, we kindly ask that noise levels are kept low and phone calls are kept to a minimum during your visit.

  • To help maintain a calm and relaxing environment, we kindly ask that children only attend where necessary or by prior arrangement. Infants are, of course, welcome.

  • All clients, including walk-ins, are asked to use the doorbell on arrival so we can maintain privacy within the salon at all times.

  • We love seeing your results and you’re very welcome to take photos and tag the salon. We kindly ask that you remain mindful of others’ privacy and ensure no other clients are visible in any images.